Effective Date: March 9, 2025

1. Introduction
Upon Grace Publishing LLC ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website Address] (the "Site"), use our services, or interact with us in any other way. By using our Site and services, you consent to the practices described in this policy.  

2. Information We Collect
We may collect the following types of information:

• Personal Information:

  • Name

  • Email address

  • Phone number

  • Payment information (processed by third-party payment processors)  

  • Usernames and passwords (for account creation)

  • Information you provide in communication with us (e.g., customer support inquiries)

  • Information provided for author submissions.

   

• Non-Personal Information:

  • Browser type

  • IP address

  • Operating system

  • Referring website

  • Pages visited on our Site

  • Cookies and similar technologies (see "Cookies and Tracking Technologies" section below)

3. How We Collect Information
We collect information in the following ways:

• Directly from you: When you create an account, make a purchase, subscribe to our newsletter, submit a manuscript, or contact us.

• Automatically: Through cookies and other tracking technologies when you visit our Site.

• From third-party service providers: Such as payment processors and analytics providers.

4. How We Use Your Information
We use your information for the following purposes:

• To provide and improve our services: Including processing orders, managing accounts, and responding to inquiries.  

• To communicate with you: Sending newsletters, updates, and promotional materials (you can opt-out at any time).  

• To process payments: Through secure third-party payment processors.

• To analyze website usage: To improve our Site and services.

• To protect our rights and comply with legal obligations: Including fraud prevention and enforcing our terms of service.

• To evaluate author submissions.

5. Sharing Your Information
We may share your information with:

• Third-party service providers: Who assist us with payment processing, website hosting, email marketing, and analytics.  

• Affiliated businesses: For marketing and other business purposes.

• Legal authorities: When required by law or to protect our rights.

• In the event of a business transfer: Such as a merger or acquisition.

• Authors: When a customer purchases their book, or when needed for book fulfillment.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to collect non-personal information about your browsing activity. You can control cookies through your browser settings. However, disabling cookies may affect your experience on our Site.

• We may use cookies to remember user preferences, track website usage, and personalize content.

• We may employ third party analytics tools, that also use cookies.

7. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your information.  

• We use industry standard encryption for payment information.

• Access to personal information is restricted to authorized personnel.

8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.  

9. Your Rights
You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request to correct any inaccuracies in your personal information.  

• Deletion: You can request to delete your personal information (subject to legal limitations).  

• Opt-out: You can opt-out of receiving marketing communications from us.  

• Data portability: You can request to receive your personal data in a machine readable format.

To exercise these rights, please contact us at info@upongracepublishing.com.

10. Children's Privacy
Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.  

11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Site. Your continued use of our Site and services after any changes constitutes your acceptance of the new policy.  

12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Upon Grace Publishing LLC
info@upongracepublishing.com